Category: Salon Wisdom

As a business owner, surrounding yourself with excellence is critical to the success of your salon. But the process of hiring and training can be stressful, indeed! After all, when it comes to the hair industry, it’s not just about looking at a resume or sizing up a personality…you’re seeking […]

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What’s the difference between a grand, luxurious salon and a small local shop? Nothing…if you learn the secrets to fashioning a truly sumptuous environment for yourself, your staff, and—most importantly—your clients. In fact, when it comes to salons, I don’t believe size matters; it’s taste and attention to detail that […]

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As much as I talk about color being an art form—and it IS an art form—it’s also a business. And a rather lucrative one if you’re as smart about financial strategy as you are about education. Sometimes, being successful comes down to nuts-and-bolts issues, like time, product, and schedule; but […]

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I am fortunate to work in an industry that pushes the boundaries of creativity. I am fortunate to be successful in a profession that I love. And I am extremely fortunate to be surrounded by talented, celebrated people who inspire me every day. None of us got where we are […]

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I am blessed to have some very extraordinary, very special people in my life. One of whom is the genius colorist, Mark Mileti; a man who has literally been at my side—personally and professionally—for some 21 years now. Mark sees and feels color like an artist in a very deep […]

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You may the best hairdresser that ever walked the earth…but just as important as talent and technique is the ability to properly “read” your client’s moods and reactions—and figure out what’s going on inside their head. “Understanding body language is the secret to inspiring confidence, conveying authority, and building relationships […]

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It’s January, and that annual message of renewal and resolution is in the air: Lose weight…clean your closets…ask for a raise…try quinoa…change your hairstyle. Or should you? I think, as a hair professional, that it’s extremely important for us to remain on top of design and trends, to regularly modernize […]

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I think it’s very easy, in this business, to fall into the habit of always reaching for the tried and true. You know, when a client sits in the chair and you automatically do the same hair-color that’s been working for her for years. Because you’re good at it. And […]

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