What’s the difference between a grand, luxurious salon and a small local shop? Nothing…if you learn the secrets to fashioning a truly sumptuous environment for yourself, your staff, and—most importantly—your clients. In fact, when it comes to salons, I don’t believe size matters; it’s taste and attention to detail that […]

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To break or not to break, that is the question. And it’s a good one, too, because breaking the base—the process of blending or “smudging” natural roots by one level or less before a highlight—can leave hair lighter and warmer (and leave plenty of colorists flummoxed!). Typically, the technique is […]

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I’m sure, by now, you’ve heard me stress the importance of education in our industry. And by that, I mean education for everyone, not just employees. Even after 30+ years in the biz, I make an ongoing effort to look, listen, learn, read, and share…and to surround myself with colleagues […]

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After 30+ years in this industry, I hear that phrase all the time. And nothing makes me happier than being able to impart wisdom to others in our business. In fact, I believe the sign of a true professional is someone who generously shares information, education, and inspiration with others; […]

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I think there’s absolutely nothing wrong with buying a fabulous dessert for company, especially if you’ve just served everyone a home-cooked meal. But there’s also something to be said for being able to bake something extraordinary when the mood strikes. For me, it’s The Perfect Chocolate Cake. Luscious, moist (thanks […]

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I had the honor of being a 2015 CITY Awards Keynote Speaker at CosmoProf’s amazing beauty show in Las Vegas last week. Sharing my wisdom with colleagues in the industry is truly a motivating part of my work and this occasion was no different. My topic of choice? The importance […]

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The color forecast is all over the map this season—but variety is what makes the artistry of hair color so very interesting, don’t you think? To get your creative juices flowing, I thought I’d give you a rundown of some of the looks I’m doing these days; and even a […]

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Two favorite things about summer: Finding great books to read on my travels, and going to see excellent movies in deeply air-conditioned theaters. Done and done. Any book that The New York Times calls “irresistibly sunny” deserves a place on my summer reading list, which is how The Rocks by […]

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And now for summer, which, for me, means lightening up—on everything from makeup to meals, and even my outlook on life. Here’s what’s wonderful right now… THE MOMENT WHEN I CONNECT WITH A CLIENT: Every time I finish an appointment and a client turns to me, gives me a hug, […]

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